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Website Accessibility Guidelines

Accessibility graphic
This page will be constantly reviewed as new technologies are developed throughout the Internet and adopted by Simplink Communications.

Where to start
Use the sitemap to get an overview of what is on the site.

Search Tips
A search icon appears at the top of the home page. To get the best results to follow these tips:
Use keywords – the search won’t work well using natural language, keywords will find better results. Use quotes to search for an exact phrase.

To change the size of the window of the site
On the browser View menu select ‘Full screen’ or press ‘F11’.

Known issues
Screen reader users cannot navigate the submenu items on the home page when sequentially navigating (using gestures) through content. Therefore, a user should utilise ‘Explore by touch’ on both iOS and Android to select submenu items or select the top-level heading such as ‘Planning’ to access these submenu items.

Exclusions to AA compliance
External applications and websites: we link to third-party applications and external websites, which we hope are useful for customers to carry out a task or find out further / related information on a subject. We cannot guarantee that they are AA compliant. We are not responsible for the accuracy of material on linked websites and do not endorse the views expressed within them.

PDF documents: we have made the files on this Website available to download in a pdf format—the most common program is Adobe Acrobat Reader DC. You may need to download Adobe Reader. The latest version of Adobe Acrobat Reader has incorporated accessibility features. For example, you can hear a PDF document read aloud or scroll a PDF document automatically. You can access these features in the Edit Preferences menu.

Screen readers and other assistive technology: this website has not been tested for assistive technology. We cannot guarantee that the site will work fully on older versions of assistive technology.

Browser capability
The site has been cross-platform and cross-browser tested and is compatible with modern browsers including Microsoft Edge V81+, Mozilla Firefox V.75+. Safari V.13+, Google Chrome V.80+ and Opera V.67+. You may experience compatibility issues when visiting this Website with older browsers that are no longer supported.

Let us know if you experience difficulties using this site
If you find anything on the site difficult to use, please let us know by using our Contact Us form. This link will open a new page where a simple questionnaire is presented to you the end-user and will assist us in understanding any issue you may be experiencing.

All constructive feedback regarding the accessibility or usability of this website is welcome and will be carefully considered.

The following websites provide excellent information regarding physical challenges in using the Internet.

Adobe Acrobat DC Reader – external link to free pdf reader software. This software can read text out loud, albeit in an American accent.
Google.com Accessibility – external link.
My Web – My Way (BBC) This Website is no longer updated but still has useful information.
Royal National Institute for the Blind (RNIB) – external link.

This page was last updated on 16th April 2020.